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Tech Support
Setup, troubleshooting, and quick guides for countertop, mobile, and virtual terminals.
Valor Device Management
- Generating API Keys: A Complete Overview
- How to search for a terminal in Valor
- Editing Valor Dual Pricing & Bin- Based Surcharge Parameter Settings
- Editing Valor Home Screen BIN Parameter Settings
- Editing Valor Tip Tax and Fee Parameter Settings
- Editing Valor Terminal & Transaction Parameter Settings
- Editing Valor Terminal Parameter Settings
- Editing Valor Terminal Receipt Parameter Settings
- Editing Valor Virtual Terminal Parameter Settings
- Editing Valor Value Added Services Parameter Settings
- How to Perform a Valor EPI Switch
- How to disable a Valor Terminal but leave the Valor account open
- Edit Device Parameters | Valor Portal
- How to Full Board a Merchant in the Valor Portal
- Enable Flat Fee Amount for Cash Discount or Surcharge in Valor Portal
- How to Add Additional Inputs in Valor Portal?
- Set Tip Adjust Threshold | Valor Portal
- Edit POS Menu Parameters on a Device | Valor Portal
- How to Set Up Transactions for Fleet Cards in POS Terminal
- How to set up Smart Tipping Options for Valor POS?
- Add Servers or Clerk IDs in the Valor Portal
- Manage the Merchant’s Valor Account
- Settle a pre-authorization (preauth) — Valor (Terminal & Portal)
Valor Troubleshooting
- Valor Remote Key Injection (RKI) — Reference
- Valor Troubleshooting- Common Error Codes
- RKI failed error - Valor Soft Reset Terminal
- Connect to Remote Diagnostics (terminal level)
- How Do I Resolve an Invalid/Incorrect Device Mapping Issue for Valor Devices?
- Connect to Remote Diagnostics | Valor Portal
- How do I update a Valor Terminal?
- Valor Portal | Locating SIM Card Numbers
Dejavoo Troubleshooting
- Dejavoo QD - Connectivity & Comm Errors
- Dejavoo Z Line — Batch & Reporting Troubleshooting
- Dejavoo QD — Batch & Reporting Troubleshooting
- Dejavoo P Line - Connectivity & Comm Errors
- Dejavoo Device Provisioning (QD Series & Z Series)
- Dejavoo iPOS Guide for P-Series Terminals
- Dejavoo | Z Line Download
- P1 Virtual Terminal & Pin pad Integration Guide for iPOS Pays
- Dejavoo General Troubleshooting Issues
- Dejavoo | QD Full or Partial Download