Valor Portal | Locating SIM Card Numbers
Instructions:
- Open Device Management.

- In the Search bar, type the DBA name.

- Find the correct device by checking its EPI and device serial number.

- Click the three-dot ellipse (⋮).

- Choose View Heartbeat.

- Locate the applicable EPI number, click on the blue hyperlink.

- In the Heartbeat window, open the API tab.
- Read the entry labeled SIM 1 Number, also known as the ICCID, that’s the SIM number.
The ICCID is the SIM card’s unique 19–20-digit digit serial number (usually printed on the SIM). Use it to identify, activate, or track a physical SIM.
Remember: the ICCID identifies the card itself (not the phone number); IMSI is the subscriber ID and MSISDN is the phone number.
Additional Resources