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RKI failed error - Valor Soft Reset Terminal

Use this process to disable the KPN SIM and manually configure the correct APN settings. This ensures the terminal connects properly to the cellular network after a power cycle. 

An RKI Failed error on a Valor terminal means the Remote Key Injection process was unsuccessful. 

RKI Failed Error – Valor Soft Reset Terminal 

Note: Before proceeding, ensure ParamDownload is enabled on the Online Portal for that EPI. Otherwise, the terminal will display “Parameter Disabled” when reloading. 

  1. Tap the Menu button ≡ (three lines), then select the Down Arrow followed by Host Utility. 
  1. Enter the password (default = last 4 digits of the EPI), press the Down Arrow, and select Reset Terminal. 
  1. Enter the Valor Master Password (82567729), tap OK, then choose Clear Database to complete the soft reset.