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Valor VP800 QRG
This article provides Quick Reference Guides for the VP800. It offers essential payment process flows and instructions to help users navigate the application menu efficiently within the payment application.
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CREDIT SALE
- Enter Transaction Amount and tap Enter.
- Swipe/Insert/Tap card on Present Card screen.
For Manual Key Entry, select the Enter Manually option. - Sign and Tip if prompted.
- Select receipt delivery method.
DEBIT SALE
- Tap Credit until Debit is displayed.
- Enter Transaction Amount and tap Enter.
- Swipe/Insert/Tap card on Present Card screen.
For Manual Key Entry, select the Enter Manually option. - Enter PIN and Tip if prompted.
- Follow prompts until receipt prompt—select receipt delivery method.
CREDIT VOID
- Tap Sale until Void is displayed.
- Enter the Transaction Number from the receipt or the last 4 of the card number and tap Enter.
- When prompted enter Password.
- Tap to confirm the transaction that needs to be voided.
- Select receipt delivery method.
CREDIT REFUND
- Tap Sale until Refund is displayed.
- Enter Transaction Amount and tap Enter.
- Swipe/Insert/Tap card on Present Card screen.
For Manual Key Entry, select the Enter Manually option. - Select receipt delivery method.
CREDIT PREAUTH
- Tap Sale until Preauth is displayed.
- Enter Transaction Amount and tap Enter.
- Swipe/Insert/Tap card on Present Card screen.
For Manual Key Entry, select the Enter Manually option. - Select receipt delivery method.
CAPTURE PREAUTH (Credit)
- Tap Sale until Ticket is displayed.
- Enter Transaction Amount, tap Enter and enter Password.
- Enter the Transaction Number from the receipt or the last 4 of the card number and tap Enter.
- Sign and Tip if prompted.
- Select receipt delivery method.
PRE-SALE TICKET
- Tap the Main Menu icon → tap the Page Down icon and select Pre Sale.
- Enter the Transaction Amount, press the Enter button and the pre-sale ticket will be printed.
MAIN MENU OPTIONS
- TRANSACTIONS — Access core transaction types such as Sale, Refund, Void, Preauth, and Capture.
- PRE SALE — Generates a Pre-Sale ticket.
- SETTLEMENT — Option to settle the current batch.
- UPDATES — Apply parameter changes or update the device version.
- PAYMENT — Quick access to initiate a payment from the main screen (amount entry and tender selection).
- REPORTS — See summary reports for current open batch, the last settled batch, and detailed reports of the last 5 batches settled.
- TIP ADJUST — Adjust the tip amount on transactions performed within the current batch.
- REPRINT RECEIPT — Prints the receipt for the last transaction performed.
- REPRINT — Print a receipt for the last transaction or any receipt from the current open batch (search by Tran No. or last 4 digits of card).
- SETTINGS — Configure device settings (Server/Clerk, Change Password, WiFi Config, SIM Config, Utilities).
CONNECT TO WIFI
- From the Home Screen, tap the Main Menu icon.
- Tap Settings, then WiFi Config.
- Tap SSID.
- Enter WiFi Password (Password is case sensitive).
- Tap Connect.
Downloadable Resources
Note: Looking to better understand the Valor VP800 and its capabilities? All Quick Reference Guide resources mentioned here are available for download, perfect for sharing with your merchants or reviewing offline to see how the VP800 can streamline your payment processing experience.