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How to Resolve Faded Receipts on the VL550 Terminal?

If the VL550 terminal is printing faded or unreadable receipts even after basic troubleshooting. there may be an overlooked cause related to the device's battery level.

🔍 What You’ve Likely Already Tried:

  • Blown out the printer with compressed air

  • Checked or cleaned the paper roller

  • Installed a new roll of thermal receipt paper

If you’ve done all of the above and the issue still persists, here’s what you need to know:

Cause Resolution
Dust or debris in the printer area Use compressed air to clean the printer mechanism
Worn or misaligned paper roller Check alignment or replace the roller if needed
Low-quality or used thermal paper Replace with a new roll of certified thermal paper
Battery below 50% Charge the VL550 terminal above 50% to restore full print strength

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