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Dejavoo QD Restaurant with True Cash Discount QRG

Dejavoo QD2                                                              Dejavoo QD4

QD2_Updated_BlackScreen_dual-768x675

 

 QD4_Updated_BlackScreen_dual-768x622

 
ICON LEGEND
  • ⭐Access to the FAVORITES menu
  • ☰Access to the CORE menu
  • 📞CALL ME feature
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CREDIT CARD SALE
  1. Enter the Sale Amount and press Ok.
  2. The default transaction will be Sale.
  3. Choose the payment type the customer will use. Options are Card and PIN Debit.
  4. Enter Server # and press Ok. Conditional on the terminal's configuration.
  5. If configured, terminal will prompt to Select or Enter tip amount.
  6. When prompted, tap or insert the card. If required (debit), enter PIN number.
  7. Transaction will be processed. Sales receipt will print with details of the transaction.
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CREDIT CARD RETURN
  1. Enter the Return Amount and press Ok.
  2. The default transaction will be Sale. Tap on the > at the top of the screen to select Return.
  3. Choose the payment type the customer will use. Options are Card and PIN Debit.
  4. Confirm the Return Amount.
  5. If prompted, enter Manager Password (1234 default).
  6. When prompted, tap, insert or manually enter the card number.
  7. Transaction will be processed. Return receipt will print with details of the transaction.
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MANUALLY ENTERED SALE
  1. Enter the Sale Amount and press Ok.
  2. The default transaction will be Sale.
  3. Choose the payment type the customer will use. Options are Card (credit/debit) and Cash.
  4. Enter Server # and press Ok. Conditional on the terminal's configuration.
  5. If configured, terminal will prompt to Select or Enter tip amount.
  6. Tap on the credit card icon on the Credit Sale screen. (Insert, Swipe or Enter Card #.)
  7. Manually enter Card #.
  8. Follow the CNP prompts (enter exp. date, zip code, etc). Conditional on the terminal's configuration.
  9. Transaction will be processed. Sales receipt will print with details of the transaction.
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VOID CREDIT TRANSACTION
  1. Enter the Void Amount and press Ok.
  2. The default transaction will be Sale. Tap on the > at the top of the screen to select Void.
  3. Choose the payment type the customer will use. Options are Card and PIN Debit.
  4. Confirm the Void Amount.
  5. If prompted, enter Manager Password (1234 default).
  6. When prompted, tap, insert or manually enter the card number.
  7. Transaction will be processed. Void receipt will print with details of the transaction.
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VOID BY TRANSACTION NUMBER
  1. Tap the ⭐ icon to access the Favorites menu.
  2. Tap Void Transaction.
  3. If prompted, enter Manager Password (1234 default).
  4. Tap By Transaction #.
  5. Enter Transaction # to be voided and press Ok.
  6. Confirm the void transaction by tapping Select.
  7. If prompted, confirm the void amount by tapping Ok or Cancel. Conditional on the terminal's configuration.
  8. If prompted, enter Manager Password (1234 default).
  9. The void is processed. Void receipt will print with details of the transaction.
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REPRINT RECEIPT
  1. Tap the ⭐ icon to access the Favorites menu.
  2. Tap Reprint Receipt.
  3. If prompted, enter Manager Password (1234 default).
  4. Tap desired option (Last, By Transaction # or By Card Number).
  5. Follow prompts and transaction receipt prints.
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CALL ME FEATURE (MUST BE ENABLED)
  1. Tap the 📞 icon.
  2. If prompted, enter Manager Password (1234 default).
  3. Tap Call Me, under the support menu.
  4. The terminal sends notification to the help desk and you will receive a call back from a representative with assistance.
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EDIT TIPS BY TRANSACTION NUMBER
  1. Tap the ⭐ icon to access the Favorites menu.
  2. Select Transaction #.
  3. If prompted, enter Manager Password (1234 default).
  4. Enter Transaction # and press Ok.
  5. Transaction amount appears; enter Tip Amount and press Ok.
  6. If prompted, confirm the tip amount by tapping Yes or No. Conditional on the terminal's configuration.
  7. If required, repeat steps 3 to 5 for each transaction.
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SETTLE DAILY BATCH
  1. Tap the ⭐ icon to access the Favorites menu.
  2. Tap Settle Daily Batch.
  3. If prompted, enter Manager Password (1234 default).
  4. Terminal communicates with the host.
  5. Settlement Report prints.
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PRINTING REPORTS
  1. Tap the ⭐ icon to access the Favorites menu.
  2. Tap on Report.
  3. If prompted, enter Manager Password (1234 default).
  4. Select desired report type (Daily Report or Summary Report).
  5. View or Print report.
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TURN SERVER PROMPT ON/OFF
  1. Tap the ☰ icon to access the Core menu.
  2. Tap Applications.
  3. Tap Credit/Debit/EBT.
  4. Tap Setup.
  5. If prompted, enter Manager Password (1234 default).
  6. Tap Trans Prompts.
  7. Tap Clerks.
  8. Tap Prompt.
  9. Tap to set desired option.
  10. Press the ← key continually to return to the homescreen.
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TERMINAL POWER OFF/REBOOT
  1. Press the power button on the side of the terminal and hold until a menu appears on the screen, with the following options: Power Off, Reboot, Airplane Mode and Silent Mode.
  2. Select the option you desire by tapping on the screen.
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WIRELESS ICONS
  • 📶Wi-Fi connected successfully.
  • 🔋Battery charge indicator.
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Downloadable References

Note: Looking to better understand the Dejavoo QD Line and its capabilities? All Quick Reference Guide resources mentioned here are available for download, perfect for sharing with your team or reviewing offline to see how the Dejavoo QD Line can streamline your payment processing experience.