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Operating Hours
Saturday: 9:00 AM–6:00 PM EST
Should you need assistance outside of Envoy’s operating hours, please log in to Envoy Central and create a new ticket using the "Tickets" option on the left-hand toolbar. Our after-hours support is available 24/7.
If a full card number is required after hours, please contact 1 (866) 849-2445. Please have your merchant ID ready and be prepared to answer security questions.
ONLINE MERCHANT PORTAL
Your Payment Insider account is your go-to resource for:
Viewing batch and deposit details
Accessing monthly statements
Reviewing chargeback activity
If you need to process a transaction that exceeds your high-ticket limit, please contact us in advance to ensure timely funding.
PCI Compliance
Safeguard your business and customer data with PCI compliance through our trusted partner. Ensure secure payment processing, minimize chargebacks, and maintain full regulatory compliance. Get started at the link below.